AI-powered sales prospecting platform that tracks customer job changes and identifies similar high-potential leads within CRM systems like Salesforce.
Sales teams waste time on manual prospecting, low-quality leads, and disconnected tools, struggling to reconnect with customer alumni or identify similar high-potential buyers amid job changes and evolving signals.
Sales teams waste time on manual prospecting, low-quality leads, and disconnected tools, struggling to reconnect with customer alumni or identify similar high-potential buyers amid job changes and evolving signals.
Automates job change tracking, AI-driven prospect matching, and signal orchestration within CRM to prioritize warm leads, personalize outreach, and coordinate GTM actions for faster pipelines and larger deals.
Automates job change tracking, AI-driven prospect matching, and signal orchestration within CRM to prioritize warm leads, personalize outreach, and coordinate GTM actions for faster pipelines and larger deals.
Appears active as of February 2026 based on official website activity and recent research grant announcement.
Appears active as of February 2026 based on official website activity and recent research grant announcement.
UserGems provides an AI-driven platform for revenue teams, focusing on prospecting by leveraging customer relationships and buying signals. The solution integrates with CRM systems to automate lead generation and prioritization, helping sales teams target prospects based on job changes and profile matching.
UserGems automatically monitors when customers change jobs, surfacing them as new leads directly in Salesforce. This feature enables sales reps to reconnect with familiar contacts now at different companies, often leading to warmer introductions. Machine learning algorithms identify prospects resembling the best customers, generating lists aligned with ideal customer profiles and personas. The platform combines these capabilities with signal orchestration, coordinating outbound efforts, ads, and CRM updates through a unified system.
UserGems provides an AI-driven platform for revenue teams, focusing on prospecting by leveraging customer relationships and buying signals. The solution integrates with CRM systems to automate lead generation and prioritization, helping sales teams target prospects based on job changes and profile matching.
UserGems automatically monitors when customers change jobs, surfacing them as new leads directly in Salesforce. This feature enables sales reps to reconnect with familiar contacts now at different companies, often leading to warmer introductions. Machine learning algorithms identify prospects resembling the best customers, generating lists aligned with ideal customer profiles and personas. The platform combines these capabilities with signal orchestration, coordinating outbound efforts, ads, and CRM updates through a unified system.
Total Raised: $20M+ (2021 round noted; additional research grant)
Last Round: Research grant from FFG (recent)
Total Raised: $20M+ (2021 round noted; additional research grant)
Last Round: Research grant from FFG (recent)
SaaS subscription with CRM integrations
SaaS subscription with CRM integrations
B2B revenue teams, sales organizations using Salesforce, growth-focused companies scaling outbound and ABM
B2B revenue teams, sales organizations using Salesforce, growth-focused companies scaling outbound and ABM
Research grant announcement and active website as of 2026.
Hiring: unknown
Research grant announcement and active website as of 2026.
Hiring: unknown
Central to UserGems is Gem-E, an AI outbound agent that scans market signals such as job changes, new hires, intent data, and CRM history. Gem-E prioritizes accounts and buyers, drafting personalized email sequences, call scripts, and LinkedIn messages. It supports account-based marketing by mapping accounts to buying stages using scoring models and real-time signals, with transparency on signal contributions and prioritization logic. This AI command center turns raw data into coordinated actions across channels, reducing reliance on disconnected tools.[4][5][6][9][10]
Central to UserGems is Gem-E, an AI outbound agent that scans market signals such as job changes, new hires, intent data, and CRM history. Gem-E prioritizes accounts and buyers, drafting personalized email sequences, call scripts, and LinkedIn messages. It supports account-based marketing by mapping accounts to buying stages using scoring models and real-time signals, with transparency on signal contributions and prioritization logic. This AI command center turns raw data into coordinated actions across channels, reducing reliance on disconnected tools.[4][5][6][9][10]
Deep integration with Salesforce enriches account and contact records, automating data updates and reducing manual tasks. UserGems scans past engagements and opportunities to create outbound-ready information. Workflows handle signal-based prospecting, focusing on high-conversion leads. Teams receive alerts for timely opportunities, enabling proactive engagement. The platform supports bringing external data sources for comprehensive signal combination and account scoring.[3][4][5][6]
Deep integration with Salesforce enriches account and contact records, automating data updates and reducing manual tasks. UserGems scans past engagements and opportunities to create outbound-ready information. Workflows handle signal-based prospecting, focusing on high-conversion leads. Teams receive alerts for timely opportunities, enabling proactive engagement. The platform supports bringing external data sources for comprehensive signal combination and account scoring.[3][4][5][6]
Designed for B2B sales and go-to-market teams, UserGems aids in building pipelines through alumni outreach and executive targeting in key accounts. It facilitates signal-based selling, moving from mass outreach to precise, personalized campaigns. Account-based marketing benefits from buying stage mapping and customizable prioritization. Outbound sales automation via Gem-E streamlines prospecting, allowing focus on high-value activities like deal closing.[1][2][8][9]
Designed for B2B sales and go-to-market teams, UserGems aids in building pipelines through alumni outreach and executive targeting in key accounts. It facilitates signal-based selling, moving from mass outreach to precise, personalized campaigns. Account-based marketing benefits from buying stage mapping and customizable prioritization. Outbound sales automation via Gem-E streamlines prospecting, allowing focus on high-value activities like deal closing.[1][2][8][9]
UserGems employs large language models alongside interpretable machine learning for recommender systems, as part of ongoing research funded by the Austrian Research Promotion Agency. This enhances buyer persona definition and task automation, addressing human bias in targeting. The platform emphasizes trustworthy AI for ABM, with signal decay and customizable weights to maintain current prioritization. Integration expands to support AI SDR tools and marketing automation.[1][4][5]
UserGems employs large language models alongside interpretable machine learning for recommender systems, as part of ongoing research funded by the Austrian Research Promotion Agency. This enhances buyer persona definition and task automation, addressing human bias in targeting. The platform emphasizes trustworthy AI for ABM, with signal decay and customizable weights to maintain current prioritization. Integration expands to support AI SDR tools and marketing automation.[1][4][5]
UserGems operates as a remote-friendly solution with roots in Austria, serving global customers. Setup typically takes 3-4 weeks, with rapid surfacing of high-intent accounts post-CRM connection. A money-back guarantee underscores confidence in quick value delivery. The platform accommodates diverse data inputs for tailored insights.
UserGems operates as a remote-friendly solution with roots in Austria, serving global customers. Setup typically takes 3-4 weeks, with rapid surfacing of high-intent accounts post-CRM connection. A money-back guarantee underscores confidence in quick value delivery. The platform accommodates diverse data inputs for tailored insights.
