Understood Care

Navigating the American healthcare system presents significant challenges for many individuals. Studies indicate that a substantial majority, approximately 88% of US adults, experience difficulties in understanding and utilizing healthcare services effectively. Recognizing this need, Medicare introduced patient advocacy as a covered benefit in 2024, marking a pivotal shift towards improved patient support.

Understood Care addresses this complexity by connecting Medicare patients with dedicated healthcare personal assistants, known as Patient Advocates. This service is provided at minimal or no cost to the patient, ensuring accessibility for all. Patient Advocates play a crucial role in facilitating access to care by identifying relevant resources, assisting with necessary paperwork, and providing comprehensive support throughout the healthcare journey.

By leveraging the power of artificial intelligence in conjunction with deep healthcare expertise, Understood Care aims to deliver unparalleled patient advocacy services to the 68 million Medicare beneficiaries across the United States, ultimately simplifying and enhancing their healthcare experience.