Also known as: ObserveAI, observe.ai
Contact center AI platform.
Company is active
Event Year: 2017
Company is active
Event Year: 2017
Observe.AI is a prominent provider of Contact Center AI solutions, dedicated to revolutionizing customer interactions and enhancing agent effectiveness. The platform empowers leading organizations to analyze all customer calls and optimize quality assurance processes. By leveraging Observe.AI, businesses can achieve highly accurate call transcriptions, provide real-time agent coaching, and gain comprehensive insights into their customer service operations. The platform integrates agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modernize contact centers and equip frontline teams with advanced capabilities. Trusted by over 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson, Observe.AI is supported by prominent investors such as Menlo Ventures, Next47, and Y-Combinator. Headquartered in San Francisco with an office in Bangalore, India, Observe.AI continues to drive innovation in the contact center space.
Observe.AI is a prominent provider of Contact Center AI solutions, dedicated to revolutionizing customer interactions and enhancing agent effectiveness. The platform empowers leading organizations to analyze all customer calls and optimize quality assurance processes. By leveraging Observe.AI, businesses can achieve highly accurate call transcriptions, provide real-time agent coaching, and gain comprehensive insights into their customer service operations. The platform integrates agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modernize contact centers and equip frontline teams with advanced capabilities. Trusted by over 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson, Observe.AI is supported by prominent investors such as Menlo Ventures, Next47, and Y-Combinator. Headquartered in San Francisco with an office in Bangalore, India, Observe.AI continues to drive innovation in the contact center space.
Total Raised: Unknown (Y Combinator backed)
Last Round: Winter 2018
Total Raised: Unknown (Y Combinator backed)
Last Round: Winter 2018
B2B
B2B
B2B -> Sales
B2B -> Sales
Team size: 240
Hiring: No
Team size: 240
Hiring: No
