Lilac Labs

Lilac Labs is revolutionizing the quick-service restaurant (QSR) industry by automating the drive-thru ordering process with a cutting-edge voice AI. Addressing the challenges of historical labor shortages and escalating wages, Lilac Labs offers a solution that enhances efficiency and reduces operational costs.

Traditional drive-thru voice ordering systems have often fallen short due to high implementation costs and inadequate accuracy and speed. Lilac Labs leverages advancements in AI to create a voice interface that provides a seamless and satisfying customer experience.

With approximately 200,000 drive-thrus in the United States handling 6 billion visits annually, the potential impact is significant. By automating order taking, Lilac Labs estimates it can save an average of $100,000 per location through labor savings, increased upsell revenue, and reduced training expenses.