AI-Native BPO for travel & transport
Company is active
Event Year: 2025
Company is active
Event Year: 2025
Humoniq is developing an AI-native Business Process Outsourcing (BPO) solution tailored for the travel and transport sectors. These industries represent a substantial market, currently outsourcing approximately $20 billion annually in customer support services. Humoniq's innovative AI-driven approach is designed to significantly enhance the speed, accuracy, and overall customer satisfaction levels within these outsourced operations.
The Humoniq team possesses a unique blend of experience and expertise ideally suited to address this challenge. Their background includes successfully scaling Flightfox (YC S12), a travel management company, to $22 million in annual revenue. During this period, they managed a high volume of customer inquiries, gaining firsthand insight into the shortcomings of conventional outsourcing methods. This experience has informed their development of a more efficient and effective AI-powered alternative.
Humoniq is developing an AI-native Business Process Outsourcing (BPO) solution tailored for the travel and transport sectors. These industries represent a substantial market, currently outsourcing approximately $20 billion annually in customer support services. Humoniq's innovative AI-driven approach is designed to significantly enhance the speed, accuracy, and overall customer satisfaction levels within these outsourced operations.
The Humoniq team possesses a unique blend of experience and expertise ideally suited to address this challenge. Their background includes successfully scaling Flightfox (YC S12), a travel management company, to $22 million in annual revenue. During this period, they managed a high volume of customer inquiries, gaining firsthand insight into the shortcomings of conventional outsourcing methods. This experience has informed their development of a more efficient and effective AI-powered alternative.
Total Raised: Unknown (Y Combinator backed)
Last Round: Summer 2025
Total Raised: Unknown (Y Combinator backed)
Last Round: Summer 2025
B2B
B2B
B2B
B2B
Team size: 6
Hiring: No
Team size: 6
Hiring: No