Front

Teams struggle to manage high-volume customer communications across fragmented channels like email, chat, SMS, and social media, leading to inefficiencies, missed interactions, and poor collaboration.

Centralizes all channels into a shared inbox with AI automation, real-time collaboration, routing, analytics, and integrations to streamline operations and deliver personalized service.

Front addresses the pervasive challenge of managing customer communications across a multitude of fragmented channels. Businesses often grapple with inefficiencies, missed interactions, and inadequate team collaboration due to the siloed nature of email, chat, SMS, and social media platforms. Front's solution is a centralized, AI-powered platform that consolidates all these channels into a shared inbox. This unified workspace facilitates real-time collaboration, intelligent routing of inquiries, comprehensive analytics, and seamless integrations with other business tools. By streamlining operations and enabling personalized customer service, Front aims to enhance efficiency and improve customer satisfaction.