Also known as: Manted, Caldera
Support automation that's actually intelligent
Company was acquired
Event Year: 2020
Company was acquired
Event Year: 2020
Cohere leveraged artificial intelligence to automate customer support, achieving a resolution rate of 40-70% for support requests across various communication channels. Their solution aimed to provide rapid deployment, enabling businesses to realize these efficiencies within a matter of days. This approach targeted improvements in customer satisfaction and operational cost reduction through intelligent automation.
Cohere leveraged artificial intelligence to automate customer support, achieving a resolution rate of 40-70% for support requests across various communication channels. Their solution aimed to provide rapid deployment, enabling businesses to realize these efficiencies within a matter of days. This approach targeted improvements in customer satisfaction and operational cost reduction through intelligent automation.
Total Raised: Unknown (Y Combinator backed)
Last Round: Summer 2020
Total Raised: Unknown (Y Combinator backed)
Last Round: Summer 2020
B2B
B2B
B2B -> Operations
B2B -> Operations
Team size: 7
Hiring: No
Team size: 7
Hiring: No
