Also known as: cloud humans
AI-powered customer service platform with ClaudIA, a GPT-based agent that automates support tickets for startups.
Startups struggle to scale customer support amid growing inquiries, relying on manual processes that increase costs and slow response times, especially in real-time channels like WhatsApp.
Startups struggle to scale customer support amid growing inquiries, relying on manual processes that increase costs and slow response times, especially in real-time channels like WhatsApp.
ClaudIA automates 55-90% of tickets using GPT-based AI with zero-tech setup, integrating into existing flows; Cloud Chat centralizes omnichannel conversations for efficient scaling.
ClaudIA automates 55-90% of tickets using GPT-based AI with zero-tech setup, integrating into existing flows; Cloud Chat centralizes omnichannel conversations for efficient scaling.
Appears active as of February 2026 based on active website and Y Combinator listing.
Appears active as of February 2026 based on active website and Y Combinator listing.
Cloud Humans provides an AI-powered customer service solution tailored for startups and scaling businesses. The platform features ClaudIA, a GPT-based AI agent designed to handle customer inquiries autonomously, alongside Cloud Chat, an omnichannel tool for centralizing communications.
ClaudIA functions as a virtual customer experience agent, integrating with existing support systems to resolve tickets with minimal setup. It leverages advanced language models to understand queries and deliver human-like responses across channels like WhatsApp, Instagram, email, and chat. Cloud Chat complements this by unifying conversations in real-time, enabling AI to manage routine cases while routing complex ones to human teams. The solution emphasizes Portuguese-trained AI, making it particularly suitable for Latin American markets.
Built on GPT models, ClaudIA learns from FAQs and interactions without requiring custom development. It supports seamless deployment on current platforms or as a complete service stack. Key strengths include quick implementation, adaptability to WhatsApp, and continuous improvement through real-world use. This no-tech-effort approach allows businesses to automate a significant portion of support tasks while preserving service quality.
Cloud Humans provides an AI-powered customer service solution tailored for startups and scaling businesses. The platform features ClaudIA, a GPT-based AI agent designed to handle customer inquiries autonomously, alongside Cloud Chat, an omnichannel tool for centralizing communications.
ClaudIA functions as a virtual customer experience agent, integrating with existing support systems to resolve tickets with minimal setup. It leverages advanced language models to understand queries and deliver human-like responses across channels like WhatsApp, Instagram, email, and chat. Cloud Chat complements this by unifying conversations in real-time, enabling AI to manage routine cases while routing complex ones to human teams. The solution emphasizes Portuguese-trained AI, making it particularly suitable for Latin American markets.
Built on GPT models, ClaudIA learns from FAQs and interactions without requiring custom development. It supports seamless deployment on current platforms or as a complete service stack. Key strengths include quick implementation, adaptability to WhatsApp, and continuous improvement through real-world use. This no-tech-effort approach allows businesses to automate a significant portion of support tasks while preserving service quality.
SaaS subscription with performance-based pricing
SaaS subscription with performance-based pricing
Startups and SMBs, particularly in Latin America and Brazil, including SaaS, e-commerce, and B2B companies
Startups and SMBs, particularly in Latin America and Brazil, including SaaS, e-commerce, and B2B companies
Active website with product pages and demo as of February 2026.
Hiring: unknown
Active website with product pages and demo as of February 2026.
Hiring: unknown
Cloud Humans targets startups, SaaS companies, e-commerce platforms, and B2B operations, especially in Brazil and Latin America. It serves teams needing scalable support without expanding headcount. Common applications involve ticket automation, response time reduction, and channel centralization for real-time conversations.
Cloud Humans targets startups, SaaS companies, e-commerce platforms, and B2B operations, especially in Brazil and Latin America. It serves teams needing scalable support without expanding headcount. Common applications involve ticket automation, response time reduction, and channel centralization for real-time conversations.
Unlike enterprise-focused tools, Cloud Humans prioritizes startup-friendly integration and regional adaptations like native Portuguese support. It stands out with competitive pricing tied to performance and rapid onboarding via Slack or WhatsApp.
Unlike enterprise-focused tools, Cloud Humans prioritizes startup-friendly integration and regional adaptations like native Portuguese support. It stands out with competitive pricing tied to performance and rapid onboarding via Slack or WhatsApp.
The platform aims to streamline operations by handling high-volume inquiries, enabling leaner teams and higher efficiency. It supports global and remote operations while focusing on markets where conversational channels dominate.
The platform aims to streamline operations by handling high-volume inquiries, enabling leaner teams and higher efficiency. It supports global and remote operations while focusing on markets where conversational channels dominate.
