Replacing the restaurant phone line with Voice AI
Company is active
Event Year: 2025
Company is active
Event Year: 2025
Certus AI is revolutionizing restaurant communication by replacing traditional phone lines with advanced Voice AI technology. Restaurants face significant financial losses, potentially reaching $100,000 per location annually, due to unanswered calls, missed orders, and frustrating hold times. Overwhelmed staff and impersonal call centers further exacerbate these issues.
In today's fast-paced environment, customers are less likely to leave voicemails or endure lengthy hold times, opting instead to take their business elsewhere. Certus offers a solution with its AI voice agent, designed specifically for the restaurant industry. This agent answers every call around the clock, managing orders, deliveries, reservations, upselling, and even handling complaints in multiple languages, including English, Spanish, and French.
Certus seamlessly integrates with leading restaurant systems like Toast, Square, Clover, UberEats, and DoorDash, managing the entire phone line process from customer interaction to restaurant technology without human intervention. The company aims to establish itself as the voice layer for the modern restaurant, providing a reliable and efficient solution.
The founders of Certus AI have firsthand experience with the challenges restaurants face. CEO Gurveer's background in his family's restaurant business, which grew to 11 locations, combined with his and CRO Adam's experience in helping restaurants grow, highlighted the critical issue of lost revenue due to missed calls. This led them to develop Certus, a solution the industry has long sought.
Voice AI technology has matured to the point where it can effectively handle restaurant phone communications, with a significant portion of consumers preferring AI for faster and better service. The restaurant industry represents a massive market, exceeding $1 trillion in North America in 2024 and projected to reach $1.5 trillion. However, billions are lost annually due to inefficiencies in phone communication. Certus aims to address this problem and transform how restaurants communicate, one call at a time.
Certus AI is revolutionizing restaurant communication by replacing traditional phone lines with advanced Voice AI technology. Restaurants face significant financial losses, potentially reaching $100,000 per location annually, due to unanswered calls, missed orders, and frustrating hold times. Overwhelmed staff and impersonal call centers further exacerbate these issues.
In today's fast-paced environment, customers are less likely to leave voicemails or endure lengthy hold times, opting instead to take their business elsewhere. Certus offers a solution with its AI voice agent, designed specifically for the restaurant industry. This agent answers every call around the clock, managing orders, deliveries, reservations, upselling, and even handling complaints in multiple languages, including English, Spanish, and French.
Certus seamlessly integrates with leading restaurant systems like Toast, Square, Clover, UberEats, and DoorDash, managing the entire phone line process from customer interaction to restaurant technology without human intervention. The company aims to establish itself as the voice layer for the modern restaurant, providing a reliable and efficient solution.
The founders of Certus AI have firsthand experience with the challenges restaurants face. CEO Gurveer's background in his family's restaurant business, which grew to 11 locations, combined with his and CRO Adam's experience in helping restaurants grow, highlighted the critical issue of lost revenue due to missed calls. This led them to develop Certus, a solution the industry has long sought.
Voice AI technology has matured to the point where it can effectively handle restaurant phone communications, with a significant portion of consumers preferring AI for faster and better service. The restaurant industry represents a massive market, exceeding $1 trillion in North America in 2024 and projected to reach $1.5 trillion. However, billions are lost annually due to inefficiencies in phone communication. Certus aims to address this problem and transform how restaurants communicate, one call at a time.
Total Raised: Unknown (Y Combinator backed)
Last Round: Summer 2025
Total Raised: Unknown (Y Combinator backed)
Last Round: Summer 2025
B2B
B2B
B2B
B2B
Team size: 3
Hiring: No
Team size: 3
Hiring: No
