Argovox

Argovox aimed to enhance the financial health of healthcare providers by automating patient billing and collections. In the United States, inefficiencies in these processes often result in significant profit losses for healthcare organizations. Traditionally, patient billing and collections have been managed manually, with limited automation primarily focused on basic reminders. This approach often leads to poor patient engagement and suboptimal collection rates.

Argovox sought to revolutionize this process by enabling scalable, sophisticated patient engagement. Utilizing AI-powered voice and text interactions, their platform was designed to conduct complex, multi-turn conversations with patients regarding their billing and payment obligations. The goal was to improve patient engagement and maximize collection outcomes for healthcare providers.